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Comments from Mr N whose goods were shipped from Australia to Auckland.

"Information was simple and clear.  Everyone knew what they were doing.  Unpacking crew were friendly with good attitude."


Transit Insurance

Just as you insure your possessions in your home, it makes sense to insure them for transit and/or storage.  Jumbo Moving And Storage takes every care and precaution but the mere fact that items are being moved as against being kept in one place, is going to introduce an element of extra risk.  Jumbo Moving And Storage offers comprehensive transit insurance cover through a Marine Open policy (arranged through NZI) providing complete peace of mind when moving a lifetime of treasures.

You will need to complete an Insurance Survey or Certificate of Insurance.  Your Jumbo Moving And Storage Consultant will be able to provide assistance. We provide a standard list of common household items with approximate values.  You will need to consider the age, condition and current value (or replacement value if under 10 years old) of your specific items to enable you to confirm these values. 

If you are packing your own goods, read our moving and packing tips

Insurance Coverage

Comprehensive Transit Insurance arranged by Jumbo Moving And Storage (and underwritten by Baker Insurance – NZI) will indemnify you for accidental loss or damage to your Household Goods and Personal Effects.  The insurance begins from the time the items declared for insurance are packed for transit and continues during the course of transit until your goods are delivered to your new home. 

Electrical and Mechanical Derangement Insurance

This is available in addition to the Transit Insurance Policy.  This covers the derangement of electrical and mechanical goods such as washing machines, televisions etc, which can occur during transit even though there is no evidence of any physical damage.  A separate listing for this protection must be completed.

Storage Insurance

The Transit Policy covers the goods whilst in storage for a period of 30 days for domestic moves or 60 days for international moves.  Should further storage be required, you will need to request a policy extension to keep the policy current.

Claims Procedure

Jumbo MovingAnd Storage has an established and well proven procedure for claims handling.  If your shipment sustains any damage in transit, you will need to contact our office so that a claim form can be emailed to you.  Upon receipt of the completed form, Jumbo Moving And Storage will work with its Insurance Broker to ensure prompt settlement is achieved.